Ushna is a dedicated Occupational Therapist with experience supporting pediatric clients as well as individuals recovering from motor vehicle accidents. She brings a strong clinical foundation in pediatrics, acute care, dementia care, and community mental health, providing comprehensive, client-centered care to individuals facing a wide range of challenges.

In her pediatric practice, Ushna focuses on helping young clients build the skills needed for daily routines, school participation, play, emotional regulation, sensory processing, and social participation. For clients recovering from motor vehicle accidents, she completes in-home and community-based functional assessments, attendant care evaluations, and comprehensive reports, and develops individualized treatment plans addressing self-care, mobility, community integration, pain management, pacing, sleep hygiene, and coping strategies. She also implements cognitive and functional rehabilitation strategies, including memory supports, executive functioning tools, and problem-solving approaches tailored to each client’s needs.

Ushna’s assessment toolkit includes functional and attendant care evaluations, cognitive screening, falls risk assessments, as well as pediatric assessments such as McMaster Handwriting, the Sensory Profile, SNAP-IV and the PRINT Tool, allowing her to provide evidence-based interventions tailored to each client’s unique needs. She practices out of our St. Catharines and Grimsby clinic locations, and is fluent in both English and Urdu, allowing her to connect with a broader range of clients and families.

With a client-centered approach and a commitment to collaborative, evidence-informed care, Ushna empowers her clients to overcome challenges and achieve their maximum potential in daily living, school, and community participation.

In her spare time, Ushna enjoys reading, spending time with family and friends, cooking, and travelling.

Ushna is a dedicated Occupational Therapist with experience supporting pediatric clients as well ... Read More

Hana is a dedicated Occupational Therapist with extensive experience working with children, adolescents, and adults across community-based programs, public schools, inpatient mental health, and outpatient clinics. She began working with children and adolescents in 2017 and expanded her practice to include adults in 2024, providing comprehensive care to clients facing a wide range of challenges.

In her pediatric practice, Hana focuses on trauma-informed care, school-based occupational therapy, and handwriting intervention, helping children with developmental, sensory, and mental health needs. She is passionate about supporting children and their families and strives to be a strong advocate for inclusion and meaningful participation in everyday life.

With her adult and older adult clients, Hana supports individuals managing ADHD and sensory processing challenges at home, in the workplace, and in the community. Her expertise extends to helping clients age in place through home safety assessments and environmental modifications, promoting independence and functional participation in daily life.

Her assessment toolkit includes standardized measures such as the Canadian Occupational Performance Measure (COPM), McMaster Handwriting Assessment, Beery-Buktenica Developmental Test of Visual-Motor Integration (Beery VMI), Movement Assessment Battery for Children (Movement ABC), Sensory Profile 2 and Adolescent/Adult Sensory Profile, Sensory Processing Measure (SPM), Primitive Reflex Integration, and Home Safety Self-Assessment Tool (HSSAT), among others, allowing her to provide evidence-based interventions tailored to each client’s unique needs across the lifespan.

Hana takes a collaborative, strengths-based approach to care, working closely with clients, families, caregivers, and interdisciplinary teams to provide individualized, evidence-based interventions tailored to each client’s unique needs.

With a client-centered approach and commitment to ongoing evaluation and adaptation of treatment strategies, Hana empowers individuals of all ages to overcome obstacles and achieve their maximum potential in daily living and community participation.

Hana earned her Doctor of Occupational Therapy degree from the MGH Institute of Health Professions in Boston, Massachusetts, in 2017, and is a member in good standing with the College of Occupational Therapists of Ontario. Outside of work, she enjoys spending time outdoors hiking and camping, as well as creative hobbies such as crocheting and paper quilling.

Hana is a dedicated Occupational Therapist with extensive experience working with children, adole... Read More

Dylan brings a strong academic foundation and hands-on experience across diverse settings and populations, with a commitment to enhancing independence, improving quality of life, and supporting engagement in meaningful daily activities.

Dylan’s pediatric experience includes supporting children and adolescents with Autism Spectrum Disorder, ADHD, and sensory processing concerns. Her interventions focus on handwriting, emotional and sensory regulation, fine and gross motor development, and executive functioning, while working closely with families to support meaningful, individualized goals. She has previously spent time working in Trinidad, supporting children and adults with developmental disabilities, and led a project to redesign an underutilized school play space to promote inclusive, structured play.

Dylan has also gained experience in adult and geriatric care, supporting clients in inpatient mental health units and contributed to a community falls prevention program for seniors, including group therapy, health education, and personalized home safety recommendations.

Dylan holds certifications in Basic Life Support and Gentle Persuasive Approaches, and has completed additional coursework through the FIRST Course at MacHealth. She has also volunteered at the Brock Functional Inclusive Training Centre, supporting members of an accessible gym for individuals with spinal cord injuries, multiple sclerosis, Parkinson’s disease, and amputees.

With a client-centered approach and a passion for supporting recovery across the lifespan, Dylan is dedicated to helping her future clients achieve greater independence and participate fully in the activities that matter most to them.

Dylan brings a strong academic foundation and hands-on experience across diverse settings and pop... Read More

Katie is passionate about empowering clients in their healing and recovery journeys, and helping them find joy after life-changing events.

Katie is a Registered Occupational Therapist in good standing with the College of Occupational Therapists of Ontario. She is an occupational therapy graduate of McMaster University and a member of both the Ontario Society of Occupational Therapists and the Canadian Association of Occupational Therapists.

Katie has experience in community-based rehabilitation with clients who have sustained traumatic and acquired brain injuries, chronic pain, and orthopedic injuries, as well as mental health challenges.

Katie specializes in pediatric occupational therapy, focusing on helping young clients overcome physical, emotional, and behavioral challenges, including emotional regulation difficulties, fine and gross motor delays, sensory processing issues, and life skills development needs.

Katie is also trained and certified in assessing and treating retained primitive reflexes through the Harkla Primitive Reflexes course, further supporting her ability to address the underlying sensory and motor challenges that can impact a child’s development.

Katie’s pediatric assessment toolkit includes standardized measures such as the McMaster Handwriting Assessment, Movement ABC, Beery-Buktenica Developmental Test of Visual-Motor Integration, Sensory Profile, SNAP IV Rating Scale, and various additional assessments, allowing her to provide evidence-based interventions tailored to each client’s unique needs.

With a client-centered approach and a commitment to ongoing evaluation and adaptation of treatment strategies, Katie empowers her clients to overcome obstacles and achieve their maximum potential in daily living, education, and community participation.

During her spare time, Katie enjoys spending time with family, friends, and her dog Tucker, being outdoors, travelling, baking, and crocheting.

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Sheila Don is a distinguished Occupational Therapist whose passion for transforming healthcare has established her as a pioneering force in rehabilitation services across Canada. Practicing since 2006 after earning her Master of Science in Occupational Therapy from D’Youville College, Sheila holds dual board certification in Canada and the United States, maintaining exemplary standing with the College of Occupational Therapists of Ontario (COTO), the Canadian Association of Occupational Therapy (CAOT), the National Board for Certification in Occupational Therapy (NBCOT), and the Ontario Society of Occupational Therapists (OSOT).

Her exceptional contributions to the field were recently recognized with the prestigious 2024 Ontario Society of Occupational Therapist (OSOT) Award of Merit, honoring her exemplary leadership and outstanding accomplishments in occupational therapy practice throughout Ontario.

Sheila’s dedication to improving lives began during her undergraduate years at Brock University, where she devoted countless hours volunteering with various organizations while completing her Honours Bachelor’s of Arts in Kinesiology. Her early work with individuals with acquired brain injuries ignited a lifelong commitment that ultimately led to the founding of Innovative Occupational Therapy Services (IOTS) in 2015.

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Under her visionary leadership, IOTS has evolved into a renowned Canada-wide organization delivering client-centered, timely, and cost-effective assessment and treatment services with exceptional outcomes in health improvement, independence promotion, and risk reduction. The company’s excellence was formally recognized when it received the Rehabilitation Company of the Year award from the Ontario Brain Injury Association (OBIA) in 2022. Driven by her unwavering commitment to comprehensive care, Sheila co-founded Critical Trauma Therapy (criticaltrauma.com), specializing in psychotherapy and social work services for individuals seeking to enhance their quality of life and develop effective strategies for managing health challenges, including brain injuries.

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Most recently, recognizing the critical need for specialized pediatric services, Sheila co-founded Innovative Kids & Teens in 2024. This multidisciplinary medical center provides essential support for children and families navigating complex conditions including acquired brain injury and cognitive dysfunction, autism and other developmental disabilities.

Expanding Access to Specialized Care Sheila’s vision for accessible, high-quality care continues to expand with recent significant developments extending services into St. Catharines General Hospital, Oakville Trafalgar Hospital, and Benton Medical Clinic. These strategic expansions reflect her ongoing commitment to bringing exceptional rehabilitation services directly to communities where they’re needed most.

With over 18 years of diverse clinical experience, Sheila has developed extensive expertise through continued education and hands-on practice. Her specialized experience includes treating individuals with catastrophic neurological conditions (including ABI), orthopedic impairments (including amputations and spinal cord injuries), and psychological/behavioral challenges. Her comprehensive understanding of functional assessment across various environments has led to her qualification as an expert medical witness in Occupational Therapy by both the Ontario Superior Court of Justice and Financial Services Commission Ontario.

Beyond her professional accomplishments, Sheila is known for her genuine, kind, and creative nature. She brings an empathic and personalized approach to clinical care while supporting her teams across multiple companies to serve a growing number of clients in need.

Sheila extends her heartfelt gratitude to all past and present clients for their continued trust in her care and leadership. She remains steadfastly committed to providing exceptional service while raising awareness for rehabilitation services and transforming healthcare delivery across Canada.

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Renee is a bilingual Occupational Therapist in good standing with the College of Occupational Therapists of Ontario. She earned her degree in Occupational Therapy from the University of Ottawa in 2002, following an undergraduate degree in Human Kinetics, and brings over 23 years of experience providing occupational therapy and case management services to adults and adolescents with complex medical needs.

Renee has extensive experience supporting individuals with mental health diagnoses, neurological disorders, and orthopaedic and musculoskeletal injuries, with particular expertise in traumatic brain injury and cognitive rehabilitation, concussion management, complex orthopaedic and musculoskeletal injuries, chronic pain, and mental health. She has gained specialized expertise in brain injury rehabilitation and the management of mental health disorders, including the facilitation of group-based therapy.

Renee has worked across a variety of sectors, including Auto Insurance, Long Term Disability, WSIB, Veterans Affairs Canada, and the Department of National Defence, as well as within the hospital public health care system. Her expertise includes in-home functional and attendant care assessments, hospital discharge planning, assessment and treatment of catastrophic injuries, case management, and home adaptation and modification.

Renee holds a range of specialized certifications, including MoCA Administration Certification, Non-Violent Crisis Intervention, Applied Suicide Intervention Skills (ASIST), Motivational Interviewing (Level 1), Ontario Brain Injury Association Level 2: Neurobehavioural Disorders, and Dialectical Behavioural Therapy (DBT) Certification in Group Facilitation. She values lifelong learning and continuing professional education, and is fluent in both English and French.

With a client-centered approach and a commitment to lifelong learning, Renee empowers her clients to overcome complex challenges and achieve their maximum potential in daily living, recovery, and community participation.

In her spare time, Renee enjoys spending time with her husband and two children, attending hockey games, and staying active.

Renee is a bilingual Occupational Therapist in good standing with the College of Occupational The... Read More

Caitlin Fairchild is an Occupational Therapist who supports children and families in reaching their goals at home, at school, and in the community. She holds a Master of Science in Occupational Therapy from Western University and is a member in good standing with the College of Occupational Therapists of Ontario. Caitlin also brings a strong interdisciplinary foundation, with a Bachelor of Science in Medical Sciences and a Bachelor of Recreation and Leisure Studies with a focus on Therapeutic Recreation, both from Brock University.

In her pediatric practice, Caitlin supports children with developmental disabilities, autism spectrum disorder, and a range of physical and cognitive challenges. Her interventions address fine and gross motor delays, sensory processing concerns, emotional regulation, and activities of daily living, helping children build the skills they need to participate confidently in everyday life. Caitlin works closely with families, educators, and interdisciplinary teams to develop comprehensive, individualized treatment plans that promote independence and meaningful participation.

Caitlin’s background in recreation and program development adds a creative, engaging element to her work with children. She spent several years as a program supervisor with Brock University Camps, where she designed new programs from the ground up, facilitated activities, and led and trained a staff team. Her training in therapeutic recreation further strengthened her ability to build rapport and plan purposeful, enjoyable activities.

Caitlin also supports clients of all ages following motor vehicle collisions, providing hospital discharge and in-home assessments, coordinating equipment and assistive devices for safety, and implementing treatment plans to support a return to school, work, self-care, and leisure. She has additional experience in hospital emergency care, extended care, community health clinics, and agricultural settings.

Caitlin holds certifications in First Aid/CPR, the Canadian Occupational Performance Measure (COPM), and Applied Suicide Intervention Skills Training (ASIST), and is a certified assessor for the Montreal Cognitive Assessment (MoCA). With a client-centered approach and a passion for supporting children and their families, Caitlin is dedicated to helping her clients grow in independence and participate fully in the activities that matter most to them.

In her spare time, Caitlin enjoys exploring lakes and waterfalls, reading, watching Formula 1 and IndyCar races, and doing arts and crafts with friends and family.

Caitlin Fairchild is an Occupational Therapist who supports children and families in reaching the... Read More

Cailey is a dedicated Occupational Therapist with extensive experience working with clients across the lifespan who have sustained acquired brain injuries, as well as other neurological, musculoskeletal, and mental health conditions. She specializes in the comprehensive assessment and treatment of individuals with traumatic brain injuries and other acquired neurological conditions, providing comprehensive care to clients navigating the complex journey of recovery from acute care through community reintegration.

In her brain injury practice, Cailey draws on her deep understanding of neuroplasticity and evidence-based rehabilitation approaches to develop individualized treatment plans addressing cognitive, physical, and psychosocial challenges. She is particularly skilled at helping clients and their families navigate this recovery journey, with an approach that emphasizes functional independence, adaptive strategies, and quality of life restoration. Beyond brain injury, Cailey has extensive experience treating musculoskeletal conditions and mental health challenges resulting from motor vehicle accidents, workplace or sports injuries, and falls.

Cailey excels in guiding clients through the full continuum of neurological rehabilitation, where she develops individualized care plans addressing cognitive, physical, and psychosocial needs to support functional independence and community reintegration. In her previous role, she also served as Team Lead for the Occupational Therapy department, where she mentored colleagues in acquired brain injury best practices, reflecting her ongoing commitment to advancing evidence-based care in neurological rehabilitation.

Her assessment toolkit includes standardized measures such as the Montreal Cognitive Assessment (MoCA), Mini-Mental State Examination (MMSE), Canadian Occupational Performance Measure (COPM), Functional Independence Measure (FIM), Rivermead Post Concussion Symptoms Questionnaire, Community Integration Questionnaire (CIQ), and Behavioural Assessment of the Dysexecutive Syndrome (BADS), allowing her to provide evidence-based interventions tailored to each client’s unique needs.

With a client-centered approach and commitment to ongoing professional development in neurological rehabilitation, Cailey empowers individuals and their families to overcome obstacles and achieve their maximum potential throughout the brain injury recovery journey.

Cailey completed a Bachelor of Science at the University of Waterloo before earning her Master of Science in Occupational Therapy at Western University in 2020. She is a registered Occupational Therapist in good standing with the College of Occupational Therapists of Ontario.

In her spare time, Cailey enjoys travelling, hiking, camping, reading, and spending time with her family, fiancé, and cat.

Cailey is a dedicated Occupational Therapist with extensive experience working with clients acros... Read More

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Mackenzie is a member in good standing with the College of Occupational Therapists of Ontario and a member of the Ontario Society of Occupational Therapists (OSOT). She graduated with a Master of Science in Occupational Therapy from the University of Toronto, and prior to this, completed a Bachelor of Child Health, with a minor in Psychology, from Brock University, and a diploma in Concurrent Disorders (mental health and addictions) from Mohawk College. Mackenzie has experience supporting individuals across the lifespan, including children, adults, and older adults, with clinical experience spanning mental health conditions, acquired brain injuries, neurological disorders, musculoskeletal impairments, and amputations, across community, hospital, and private practice settings.

In her pediatric practice, Mackenzie focuses on helping young clients overcome physical, emotional, and behavioral challenges, including emotional regulation difficulties, fine and gross motor delays, sensory processing issues, and life skills development needs. For motor vehicle accident clients, she conducts thorough functional assessments and develops individualized treatment plans in accordance with the Statutory Accident Benefits Schedule. Her expertise extends to completing Disability Certificates (OCF-3) and Treatment Plans (OCF-18), as well as conducting In-Home Functional Assessments, Functional Cognitive Assessments, and Worksite Assessments to support rehabilitation following accidents.

Mackenzie holds specialized certifications in the Montreal Cognitive Assessment (MoCA), Applied Suicide Intervention Skills Training (ASIST), and Mental Health First Aid (MHFA), and has extensive experience conducting home safety assessments to support clients’ safety and independence in everyday activities.

Mackenzie is also trained and certified in assessing and treating retained primitive reflexes through the Harkla Primitive Reflexes course, further strengthening her ability to support clients with neurological and developmental challenges.

Throughout her OT program, Mackenzie completed research in concussions and is eager to bring this knowledge into practice. She brings a professional and compassionate approach to her work, and is passionate about providing clients with the tools and strategies needed to maximize their safety and independence in everyday activities.

In her spare time, Mackenzie enjoys spending time with family and friends, exploring the outdoors through long walks and hikes, playing hockey, and going to concerts.

Mackenzie is a member in good standing with the College of Occupational Therapists of Ontario and... Read More

Marissa is a dedicated Occupational Therapist with extensive experience working with diverse populations across the lifespan. She specializes in both pediatric and adolescent interventions, as well as motor vehicle accident rehabilitation, providing comprehensive care to clients facing a wide range of challenges.

In her pediatric practice, Marissa focuses on helping young clients overcome physical, emotional, and behavioral challenges including emotional regulation difficulties, fine and gross motor delays, sensory processing issues, and life skills development needs. For motor vehicle accident clients, she conducts thorough functional assessments and develops individualized treatment plans in accordance with the Statutory Accident Benefits Schedule. Her expertise extends to completing Disability Certificates (OCF-3) and Treatment Plans (OCF-18), as well as conducting In-Home Functional Assessments, Functional Cognitive Assessments, and Worksite Assessments to support rehabilitation following accidents.

Marissa excels in hospital discharge planning and community-based rehabilitation, where she develops individualized care plans addressing home and vehicle accessibility, equipment needs, community reintegration, activities of daily living training, and cognitive remediation.

Her assessment toolkit includes standardized measures such as the Montreal Cognitive Assessment (MoCA), Mini-Mental State Examination (MMSE), McMaster Handwriting Assessment, Movement ABC, Beery-Buktenica Developmental Test of Visual-Motor Integration, Sensory Profile, and various additional assessments, allowing her to provide evidence-based interventions tailored to each client’s unique needs. Marissa additional runs our Hand Writing Programs out of the Grimsby and St. Catharines clinic locations.

With a client-centered approach and commitment to ongoing evaluation and adaptation of treatment strategies, Marissa empowers individuals to overcome obstacles and achieve their maximum potential in daily living, education, and community participation.

During her spare time, Marissa enjoys travelling, spending time with family and friends, and trying out local coffee shops, restaurants and wineries.

Marissa is a dedicated Occupational Therapist with extensive experience working with diverse popu... Read More

Maddie completed her Master of Science in Occupational Therapy at McMaster University, where she gained diverse clinical experience across acute stroke care, medical and surgical rehabilitation, school-based pediatrics, early years pediatrics, and community mental health.

Through previous placements at Niagara Health, Niagara Children’s Centre, and Niagara Region Public Health, Maddie developed strong skills in assessment, intervention planning, family-centered care, and interprofessional collaboration. Her work included supporting children in both school-based and early years programs, as well as assisting adults in recovery from neurological and medical conditions, including stroke and acquired brain injury.

In her pediatric practice, Maddie focuses on helping young clients build skills in visual motor and fine motor development, cognitive and sensory processing, emotional regulation, and play-based engagement. She works closely with parents and caregivers to support child development and promote participation, independence, and confidence in meaningful daily activities.

Maddie is trained and experienced in assessing and treating retained primitive reflexes, holding certification through the Harkla Primitive Reflexes course, and draws on a range of standardized assessments, including the Sensory Profile, the Beery-Buktenica Developmental Test of Visual-Motor Integration (Beery VMI), the SNAP-IV, and the McMaster Handwriting Assessment, to guide her treatment planning. She also specializes in working with infants and young children, with particular expertise in supporting those with feeding challenges.

For clients recovering from motor vehicle accidents, Maddie conducts thorough functional assessments and develops individualized treatment plans in accordance with the Statutory Accident Benefits Schedule. Her expertise extends to completing Disability Certificates (OCF-3) and Treatment Plans (OCF-18), as well as conducting In-Home Functional Assessments, Functional Cognitive Assessments, and Worksite Assessments to support rehabilitation following accidents.

Maddie earned her Bachelor of Arts in Child and Youth Studies, with a minor in Psychology, from Brock University, where she built a strong foundation in child development and family-centered care.

Maddie is MoCA Certified and holds First Aid and CPR training. She is passionate about working with children and families, and values building supportive relationships with clients of all ages as they work toward their rehabilitation goals.

In her spare time, Maddie enjoys spending time outside with her dog, reading, and being with family and friends.

Maddie completed her Master of Science in Occupational Therapy at McMaster University, where she ... Read More